Sensible Precautions

The majority of those working in rural skills are honest and trust worthy and will deliver an excellent service however it is always worth taking a few reasonable precautions. If you follow the guidelines below you should avoid the majority of problems.

Always avoid using people who come to the door offering unsolicited services. 

Try to get personal recommendations for contractors, a good local reputation is worth a lot to a contractor and they will be loathe to loose it. If you are unable to get personal recommendations you can always ask for references from previously clients. Most contractors should be willing to provide references, particularly if the job is of a reasonable size.

Always ask for a written quotation. The quote should contain details of the work to be carried out and clearly state the costs involved. If you want to change the job, ask for another written quote. You should also clarify whether the quotation is inclusive of VAT or not. This will prevent nasty surprises when the bill arrives.

If you are using a contractor to carry out tree work or any other hazardous activity ask for a copy of their public liability insurance. If an accident occurs and they are uninsured you may find yourself personally liable as the land owner. You also have a perfect right to ask to see certificates of competence, particularly when contractors are using chainsaws. Certificates are issued by NPTC and Lantra.

It may sound obvious but when buying products avoid paying in advance. Many of those producing traditional products are elderly and you may need to be understanding about long delivery times.

If buying large items, such as hazel hurdles consider how you will get them home. The craftsman may be able to deliver but do not assume so. All of this is common sense keep in mind the oft repeated mantra “if it seems to good to be true it probably is” and you will,  I’m sure have no problems.

 If you do feel you have been poorly treated by a person advertising on this website let us know and contact your local trading standards office.